Products
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Contact Centers
Contact Center or the customers’ first touch point plays a powerful role in making or breaking enterprise-customer relationships. Customer loyalty and a company’s brand image are directly related to the way the contact center serves its customers.
Enterprises
Emerging enterprises are increasingly switching from their conventional telephony structures to the next-generation IP telephony. Based on open standards SIP, the VoIP telephony network unifies voice and data communications. Such unified communications have become the name of the game.
